What support is available on the exam day?

• Related Articles

• Issues Using external screens during the exam.

  Issue Issues Using external screens during the exam. Solution Choosing the required External displays. 1. Right-click on your desktop and select "Display settings" from the popup menu. In the nav panel on the left, select "Display". At the top of the ...

• Can I Open Onedrive Folder files inside the Safe Exam Browser?

  Issue Can I Open Onedrive Folder files inside the Safe Exam Browser? Solution One Drive application is a prohibited application in the Safe Exam Browser. While Launching the Exam, this might cause the following error to load the exam. This can be ...

• Unable to Edit the Exam

  Issue The Exam has already been created, and its scheduled time has begun. However, we need to make a quick and minor change to the Exam. Unfortunately, the system does not allow any changes once the Exam has started. Solution Since the Exam has ...

• Retrieving of an Archived Exam

  Issue I mistakenly archived one of the exams that I had created, and now I need to recover it. Could you please guide me on how to restore the archived exam so I can access it again? Solution Once an exam is archived, it cannot be retrieved. However, ...

• Candidate unable to start the exam.

  Issue Candidate unable to start the exam. Solution Start the exam using the Start Exam option in the Live Monitor Page. The other option is to provide the Exam Password to the candidate. The Candidate can start the exam using the Exam Password.