Candidate unable to start the exam.
Issue
Candidate unable to start the exam.
Solution
Start the exam using the Start Exam option in the Live Monitor Page.
The other option is to provide the Exam Password to the candidate. The Candidate can start the exam using the Exam Password.
Related Articles
Candidate PC/Laptop crashes during the exam.
Issue Candidate PC/Laptop crashes during the exam. Solution 1. Check whether the candidate's answers are saved. 2. Pause the exam for the Particular Candidate. 3. Ask the candidate to restart the laptop. 4. Allow the candidate to login, re ...
Unable to authenticate for the exam (Face recognition issues).
Issue Unable to authenticate for the exam (Face recognition issues). Solution Candidate facing Face Authentication issue while logging into the exam. 1. Check whether the candidate's camera and microphone are turned on. 2. Advise the Invigilator to ...
Unable to Edit the Exam
Issue The Exam has already been created, and its scheduled time has begun. However, we need to make a quick and minor change to the Exam. Unfortunately, the system does not allow any changes once the Exam has started. Solution Since the Exam has ...
Extend Time for a Specific Candidate
Issue I would like to extend the exam time for a candidate who encountered an issue during the exam. How can I do that? Solution To extend a candidate's exam time, start by selecting their name by checking the box next to it. Next, click "Pause ...
Unable to Create Exam Using Blueprint
Issue I attempted to create an exam using a blueprint that I had previously created. However, I am unable to use that specific blueprint to proceed with creating the exam. Could you please investigate this issue and provide clarification? Solution ...