After completing the Exam, the Sync page is still loading, what needs to be done?

• Related Articles

• What should I do if Assess App sync issues occur during the exam?

  Issue What should I do if Assess App sync issues occur during the exam? Solution Candidate facing sync issues because of unstable internet / Internet goes off during the process of examination. Advise the Candidate on the following steps 1. Continue ...

• Recovering Exam Answers of the Candidate

  Issue The candidate's network is currently down, but they have already completed the exam. Since the network is still not restored, is there anyway we can retrieve their responses? Solution Yes, you can retrieve the candidate's responses. However, if ...

• Candidate unable to start the exam.

  Issue Candidate unable to start the exam. Solution Start the exam using the Start Exam option in the Live Monitor Page. The other option is to provide the Exam Password to the candidate. The Candidate can start the exam using the Exam Password.

• Unable to Create Exam Using Blueprint

  Issue I attempted to create an exam using a blueprint that I had previously created. However, I am unable to use that specific blueprint to proceed with creating the exam. Could you please investigate this issue and provide clarification? Solution ...

• Pause the Exam for specific Candidate

  Issue I would like to pause the exam for a specific student temporarily. Is this something that can be done, and if so, could you guide me on how to do it? Solution Yes, it is possible to pause the exam for specific students. To do this, simply ...