Assigning Roles to the User

Assigning Roles to the User

Issue

I attempted to assign multiple roles to a single user within the same bank. Is it possible to assign more than one role to a user in the same bank, or is there a limitation preventing this from happening?

Solution

No, it is not possible to assign multiple roles to a single user within the same bank. A user can only be assigned one role at a time within a particular bank. 

However, if the user is associated with a different bank, you can assign a different role to them there. Roles are bank-specific, meaning that you cannot assign more than one role to a user within the same bank.

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